Privacy policy

Controller

Luxsolaris Energía, S.L. Contact: privacidad@luzsolaris.org.

What data we process

• Contact details you give us in forms: name, phone, email, postcode.
• Energy consumption data if you attach your bill.
• Browsing data, as described in the cookie policy.

Why

• To answer your request and prepare a study.
• To manage the contract if you become a customer.
• To send marketing only if you expressly agree.

Legal basis

Your consent, performance of a contract or legitimate interest, as applicable.

How long

For the duration of the relationship and then for the legally required retention periods.

Who we share it with

Service providers (web hosting, CRM) under data-processing agreements, and the grid operator to register your system. We do not sell data.

Your rights

Access, rectification, erasure, objection, restriction and portability, by writing to privacidad@luzsolaris.org. You may also complain to the data protection supervisory authority.